Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Predicting the future can be challenging while trying to stay aligned with current trends. To thrive in the highly competitive life insurance industry, it is essential to implement a strategic underwriting solution that is designed for both present needs and future challenges. AURA NEXT goes beyond a standard rules engine; it is a cloud-based decision management platform that is prepared for the future. At the point of sale, AURA NEXT delivers the most accurate and comprehensive decisions swiftly through data-driven underwriting and smooth integration with various front and back-end processes. As consumer preferences evolve, it is crucial to have agile and secure underwriting technology that ensures preparedness for future demands. Built on the robust Amazon Web Services (AWS) cloud, AURA NEXT can efficiently manage fluctuating demands, boasts impressive scalability, and seamlessly connects with existing legacy systems while accommodating multiple distribution channels. Additionally, its data visualization capabilities offer valuable insights, allowing for the extraction of meaningful metrics and key performance indicators that facilitate informed and strategic operational decisions. Consequently, organizations using AURA NEXT can enhance their competitive edge and adapt to the ever-changing landscape of the life insurance market.
Description
Avaya tackles the increasing challenge of modern communications with the Avaya Aura® Platform, an innovative real-time communications framework that leverages session-based collaboration technologies. Rather than complicating matters or necessitating a complete overhaul of existing systems, the Avaya Aura® Platform provides a streamlined and evolutionary approach that transitions from today's isolated, single-purpose, and geographically constrained communication systems. The outcome is a transformative and economical multimedia communications framework that effectively integrates both current and future investments in voice, video, real-time collaboration, and beyond. Specifically designed to meet the demands of people-centric collaboration within the contemporary engaged enterprise, the Avaya Aura® Platform employs a distinct application of the Session Initiation Protocol (SIP) to harmonize media, networks, devices, applications, and presence over a shared infrastructure. This unification not only enhances communication efficiency but also fosters greater collaboration across various platforms and devices.
API Access
Has API
API Access
Has API
Integrations
Avaya one-X Communicator
Boost.ai
CallTools
Eat App
Graphlogic GL Platform
InfiBot
LumenVox
LumenVox Call Progress Analysis (CPA)
LumenVox Voice Biometrics
Oreka TR
Integrations
Avaya one-X Communicator
Boost.ai
CallTools
Eat App
Graphlogic GL Platform
InfiBot
LumenVox
LumenVox Call Progress Analysis (CPA)
LumenVox Voice Biometrics
Oreka TR
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reinsurance Group of America
Country
United States
Website
www.rgare.com/aura-next
Vendor Details
Company Name
Avaya
Country
United States
Website
www.avaya.com/es/documents/fs-avaya-aura-platform-uc4803se.pdf
Product Features
Insurance Policy
Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics