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Description
Streamlined business analytics tailored for hotels, restaurants, and resorts. Gain deeper insights into expenditure with instant access to customer preferences and histories. Design personalized dashboards featuring key performance indicators updated daily. Dive deeper into your data segments to uncover insights that would remain hidden otherwise. With round-the-clock access to crucial POS and PMS information, you can maintain high guest service standards, regardless of your physical presence. Whether utilizing Agilysys InfoGenesis, Agilysys LMS, or both systems, it becomes straightforward to identify discrepancies that could hinder profitability and spot growth opportunities. Enhance your operations while elevating the guest experience. The journey begins with the right software to forecast guest reservations, allowing you to fine-tune inventory and staffing while crafting an outstanding experience for every visitor. Ultimately, leveraging advanced analytics will not only improve service quality but also drive strategic business decisions.
Description
Oversee every stage of your customers' journey—from your brand's mission and service delivery to their overall satisfaction—to achieve your business goals and aspire to even greater heights. Implement an intuitive and mobile-friendly review system that captures real-time customer satisfaction across all digital platforms. Link immediate customer feedback data to business results, allowing for informed modifications either by shift or on a larger scale. Gain comprehensive, live insights into your brand's performance across various venues to evaluate its influence on Net Promoter Score (NPS) and customer satisfaction, enabling targeted enhancements where it matters most for your experience management and financial success. Collaborate across teams, from Marketing to General Management, to delegate tasks, address complaints, share important visuals, and ensure every interaction is resolved effectively. Dive deep to discover the underlying reasons for customer satisfaction, revealing the motivation behind each score and paving the way for continuous improvement. By understanding these insights, businesses can proactively enhance their strategies and foster stronger customer relationships.
API Access
Has API
API Access
Has API
Integrations
Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Glowing
INTELITY
Integrations
Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Glowing
INTELITY
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com
Vendor Details
Company Name
Yumpingo
Country
United States
Website
www.yumpingo.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
