Average Ratings 0 Ratings
Average Ratings 929 Ratings
Description
Akkompany serves as an in-call speedometer tailored for sales conversations, allowing you to effortlessly monitor the flow of discussion and assess your performance in real time. The focus is on providing actionable insights, eliminating the need to wait half an hour post-call to realize that you may have been dominating the dialogue. If you're continually glancing back at past calls, the chances of ringing the gong decrease significantly. Just like elite athletes strive for an edge, Akkompany equips you with unparalleled visibility to pinpoint areas for improvement. Our approach eliminates the need for two-party consent, as we do not record conversations, mirroring the functionality of closed captions on platforms like Google Meets. This simplicity aids in achieving compliance with GDPR and CCPA regulations, making data management a breeze. Our benchmarks are derived from a combination of industry research, best practices, insights from thought leaders, and our own comprehensive analysis, ensuring you have the most relevant data at your fingertips. With Akkompany, you can transform your sales calls into a more effective and informed experience.
Description
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
API Access
Has API
API Access
Has API
Integrations
Acquisio
Adobe Marketo Engage
AgencyPlatform
Axis LMS
CAKE
Drift
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mailchimp
Integrations
Acquisio
Adobe Marketo Engage
AgencyPlatform
Axis LMS
CAKE
Drift
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mailchimp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akkompany
Country
United States
Website
akkompany.com/faq/
Vendor Details
Company Name
CallTrackingMetrics
Founded
2012
Country
United States
Website
www.calltrackingmetrics.com
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
