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Description
Protect your earnings while ensuring every customer receives the service they deserve. Appriss Engage offers retailers immediate safeguards through the use of AI, which supplies recommendations based on customer behavior to simplify processes for returns, claims, and appeasements. In contrast to other options, Appriss Engage integrates data from every channel to deliver precise recommendations regarding returns and claims. Whether a consumer interacts with a retailer online or in-store, Appriss Retail is poised to safeguard transactions from fraud and abuse. With real-time suggestions to approve, caution, or decline returns, Engage minimizes disputes that may arise from enforcing policies and biases in physical stores. It not only fortifies the return process against fraudulent activities but also ensures that honest customers enjoy a seamless experience. Additionally, fraudulent returners can interact through various platforms, including a retailer’s website or call center. A comprehensive strategy for mitigating fraud must encompass protection across all channels. This holistic approach ultimately fosters a safer retail environment for both customers and businesses alike.
Description
Leading DTC brands rely on Tailed to stop fraudulent returns from being automatically reimbursed. Fraudsters will spread the word about your brand's vulnerability after securing a false refund. Fraudsters will initiate a return once the merchandise has been received and request a label. Fraudsters alter the return label’s shipping address to redirect the package to an address near but not at the original destination. A refund is automatically triggered based on the way your brand processes refunds during "in-transit", "delivered", or "delivered". Retailers who use Tailed have seen a significant reduction in FTID fraud. After integrating Tailed, one apparel brand reduced its FTID rate from 14.3% to 0%. Tailed's automation, which saves time and resources, has been confirmed by their Fraud Analyst.
API Access
Has API
API Access
Has API
Integrations
Cumulus Retail
ReturnPro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Appriss Retail
Country
United States
Website
apprissretail.com/solutions/engage/
Vendor Details
Company Name
Tailed
Founded
2023
Country
United States
Website
tailed.ai/
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection