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Average Ratings 0 Ratings
Description
Arya Health is an innovative platform that utilizes artificial intelligence to automate healthcare workforce management, creating "digital agents" that replicate the functions of high-level administrative personnel and streamline routine tasks throughout the clinical workforce lifecycle, thereby enabling providers to lessen manual labor and enhance operational efficiency. These ever-present digital agents take care of critical activities such as scheduling for caregivers and clinicians, managing staffing capacity, facilitating onboarding and recruitment processes, handling complex payroll with varied payment rules, and tracking compliance by automatically monitoring and updating licenses and certifications, all aimed at liberating front-office teams from monotonous tasks while allowing agencies to grow with reduced strain. Furthermore, the platform seamlessly integrates with current electronic medical records, serving as the foundational source of truth, works continuously to fill shifts, communicate with caregivers, and manage exceptional cases, while also offering quick implementation through customizable automations that yield tangible results in a matter of weeks. By minimizing manual interventions, Arya Health not only improves efficiency but also empowers healthcare providers to focus on delivering quality patient care.
Description
NiCE Employee Engagement Manager is an AI-powered automation tool built to improve workforce engagement and scheduling flexibility. It enables agents to manage their schedules through mobile self-service features such as shift trades and time-off requests. EEM automates intraday staffing adjustments to ensure service levels are maintained. AI-based business rules streamline decision-making while providing transparency into staffing changes. The platform reduces manual administrative work for managers and planners. Employees gain greater ownership over their schedules, leading to higher satisfaction and retention. Real-time alerts help agents stay productive and self-correct when needed. EEM supports dynamic schedule management across distributed and hybrid teams. The solution integrates seamlessly with broader workforce management systems. NiCE EEM helps organizations create a more flexible and engaged contact center workforce.
API Access
Has API
API Access
Has API
Integrations
AmplifAI
NiCE CXone Mpower
NiCE Workforce Management (WFM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arya Health
Founded
2022
Country
United States
Website
www.aryahealth.ai/
Vendor Details
Company Name
NiCE
Founded
1986
Country
United States
Website
www.nice.com/products/workforce-management/nice-iex-wfm/automate
Product Features
Product Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning