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Description

Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was. For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one. The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion. Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats. Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement. Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands. Pricing: Contact for pricing @ author-it.com

Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.