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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Efficiently and precisely convert audio into text across over 85 languages and their variations. Enhance transcription accuracy by customizing models to better suit specific industry jargon. Unlock the full potential of spoken audio by allowing for search capabilities or analytics on the transcribed text, or enabling actions through your chosen programming language. Achieve high-quality audio-to-text transcriptions through advanced speech recognition technology. Expand your base vocabulary by incorporating particular terms or create your own bespoke speech-to-text models. Operate Speech to Text in various environments, whether in the cloud or locally through containers. Leverage the powerful technology that supports speech recognition in Microsoft products. Transform audio input from diverse sources, including microphones, audio files, and blob storage. Utilize speaker diarisation techniques to identify who spoke and when. Obtain well-structured transcripts complete with automatic punctuation and formatting. Customize your speech models for a better understanding of terminology specific to your organization or industry, ensuring a higher level of accuracy in your transcriptions. This versatility makes it easier to adapt the technology to your specific needs and applications.

Description

A comprehensive solution for multi-channel recording, quality oversight, and voice analytics, utilized by businesses globally, ensures compliance and enhances security while elevating service standards. By leveraging audio mining and speech-to-text capabilities alongside a sophisticated text indexing and search functionality, organizations can gain valuable customer insights. Smart Interaction Recording operates as a cloud-based, multi-tenant platform that empowers Telecom Operators to deliver a robust range of services. This enables operators to offer corporate clients compliant recording solutions tailored to industries like finance, insurance, and healthcare, ensuring they meet regulatory requirements while enhancing operational efficiency. Furthermore, this versatile platform supports continuous improvement in customer engagement and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Microsoft 365
Microsoft Azure

Integrations

Azure Marketplace
Microsoft 365
Microsoft Azure

Pricing Details

$1 per audio hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/cognitive-services/speech-to-text/

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Product Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Alternatives

Alternatives

Azure AI Speech Reviews

Azure AI Speech

Microsoft