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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

Language I/O simplifies the process for Fortune 500 companies to overcome language obstacles, enabling them to deliver customer support on a global scale. By seamlessly integrating with your CRM, LIO allows English-speaking support agents to interact in real-time with customers across more than 100 different languages through chat, email, and other channels. Our advanced machine translation platform can be set up within hours, ensuring that your unique company terminology is consistently and accurately translated. We pride ourselves on being the central hub for multilingual customer support, making your transition as smooth as possible. You can specify the terminology you want included in your glossary, ensuring that industry-specific language is properly translated every time. There's no need to invest exorbitant amounts or endure lengthy waits to train a neural machine translation engine; our efficient service will have you operational almost instantly. With Language I/O, you can focus on what matters most—providing excellent support to your customers worldwide.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Oracle CRM On Demand
Zendesk

Integrations

Salesforce
Oracle CRM On Demand
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$499 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

Language I/O

Founded

2011

Country

United States

Website

languageio.com

Product Features

Alternatives

Alternatives

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