Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Over the years, IT Service Management has significantly transformed. Modern ITSM solutions are designed to provide comprehensive services efficiently, while also automating, standardizing, and enhancing processes, all while enabling users to access self-service options for increased independence. Clientele ITSM exemplifies these essential services. Mproof has crafted a robust and versatile software suite specifically for Managed Service Providers, allowing for a comprehensive overview of open tickets and support requests. You can easily monitor the performance metrics of your service desk team and keep tabs on your service level agreements with a holistic perspective. Sharing insights and findings is made seamless with the extensive range of reporting tools available, empowering you to take charge of your service organization effectively. With the latest iteration of Clientele ITSM, managing these tasks is now more streamlined and user-friendly than ever. This evolution signifies a pivotal moment in how IT services are delivered and managed.
Description
Sunrise IT Service Management is a comprehensive platform to manage today's process-centric IT organization.
Today's IT department acts as an organizational enabler and business supporter. Help desk software can manage a wide range of operations and processes to ensure successful technology investments.
Sunrise IT Service Management software provides an end-to-end solution to support your organization's goals, not just IT departments.
API Access
Has API
API Access
Has API
Integrations
Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Integrations
Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mproof
Founded
1997
Country
The Netherlands
Website
www.mproof.com/clientele-itsm/
Vendor Details
Company Name
Sunrise Software
Founded
1994
Country
United Kingdom
Website
www.sunrisesoftware.com
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal