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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Over the years, IT Service Management has significantly transformed. Modern ITSM solutions are designed to provide comprehensive services efficiently, while also automating, standardizing, and enhancing processes, all while enabling users to access self-service options for increased independence. Clientele ITSM exemplifies these essential services. Mproof has crafted a robust and versatile software suite specifically for Managed Service Providers, allowing for a comprehensive overview of open tickets and support requests. You can easily monitor the performance metrics of your service desk team and keep tabs on your service level agreements with a holistic perspective. Sharing insights and findings is made seamless with the extensive range of reporting tools available, empowering you to take charge of your service organization effectively. With the latest iteration of Clientele ITSM, managing these tasks is now more streamlined and user-friendly than ever. This evolution signifies a pivotal moment in how IT services are delivered and managed.

Description

Sunrise IT Service Management is a comprehensive platform to manage today's process-centric IT organization. Today's IT department acts as an organizational enabler and business supporter. Help desk software can manage a wide range of operations and processes to ensure successful technology investments. Sunrise IT Service Management software provides an end-to-end solution to support your organization's goals, not just IT departments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Pipedrive
Slack
Tanium
Textlocal

Integrations

Automox
ChatGPT
Docusign
Jira Work Management
Lansweeper
Mailchimp
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Planner
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams
Pipedrive
Slack
Tanium
Textlocal

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mproof

Founded

1997

Country

The Netherlands

Website

www.mproof.com/clientele-itsm/

Vendor Details

Company Name

Sunrise Software

Founded

1994

Country

United Kingdom

Website

www.sunrisesoftware.com

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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