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features
design
support

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Description

The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.

Description

Generate automated API tests directly from actual user sessions with Loadmill, which assists organizations in streamlining their development pipeline, enhancing speed, and automating manual testing through the replication of genuine user activity. By replaying thousands of user flow tests, you can effectively eliminate regression issues, shortening the duration of your regression cycles while allowing your team to concentrate on essential tasks. Minimize expenses related to inefficient testing practices and maintenance, as Loadmill automatically creates regression tests derived from real user interactions. This lets your team move swiftly and remain focused on priorities that matter most. By automating the entire quality assurance process through the recreation of authentic user behavior, Loadmill can be seamlessly integrated into your continuous delivery pipeline, enabling faster shipping of updates. Leveraging real traffic from websites globally, Loadmill tests your server's performance quickly, allowing you to launch tests within seconds and identify bottlenecks before they affect production. With a truly distributed system, you can utilize an unlimited number of unique IP addresses and locations for each test, while also having the capability to record and replay specific user scenarios at scale, ensuring comprehensive coverage and reliability in your testing efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CircleCI
GitLab
Jenkins

Integrations

CircleCI
GitLab
Jenkins

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyara

Founded

2006

Country

United States

Website

cyara.com

Vendor Details

Company Name

Loadmill

Founded

2018

Country

United States

Website

www.loadmill.com

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

API Testing

Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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