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Average Ratings 0 Ratings

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ease
features
design
support

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Description

DialogTab is a platform designed for conversational commerce that streamlines the process of receiving orders or providing product guidance through WhatsApp. Users can search for products, share them with others, and identify items using links and images. The platform allows for collaboration among multiple agents on WhatsApp, enabling direct product suggestions within the chat interface. Sales goals can be established and monitored effectively, while also engaging with customers who encounter obstacles during checkout. Additionally, upselling is facilitated by presenting complementary products. Customers can complete their purchases on WhatsApp and finalize transactions on their preferred platforms. Continuous communication via WhatsApp helps in promoting new products at any time. Moreover, real-time monitoring of sales performance is available, allowing for detailed filtering and analysis of data. The customer experience can be enhanced by integrating with preferred applications, and users have the flexibility to choose their communication channels, including WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or a combination of all these options to connect seamlessly to the platform. This versatile approach ensures that businesses can cater to customer needs effectively while maximizing sales opportunities.

Description

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Shopify
Apple Business Chat
BigCommerce
Google Business Messages
Instagram
Kik
Magento
NetSuite
Operata
Oracle Service
Salesforce
Stripe
Topbox
WhatsApp
WooCommerce
X (Twitter)
Zendesk

Integrations

Facebook Messenger
Shopify
Apple Business Chat
BigCommerce
Google Business Messages
Instagram
Kik
Magento
NetSuite
Operata
Oracle Service
Salesforce
Stripe
Topbox
WhatsApp
WooCommerce
X (Twitter)
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$250 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DialogTab

Founded

2012

Country

Turkey

Website

dialogtab.com

Vendor Details

Company Name

Quiq

Founded

2015

Country

United States

Website

quiq.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

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