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Description
EthOS provides companies with a window into the daily lives of their customers, employees, and consumers. Companies can see how people interact in real-world situations with products and services to help them identify hidden problems and uncover new opportunities. You can interact with participants in real-time through video and picture-based tasks. Live chat functionality allows you to gain deeper understanding through real time probing. Ethos's intuitive dashboard makes it easy to organize and analyze participant entries. You can quickly uncover themes and insights using out-of-the-box reports. EthOS is an easy-to-use tool that anyone can use. However, our team of researchers is available to help you with your projects or offer assistance.
Description
At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Calabrio Quality Management
Continuum PSA
Genesys Cloud CX
Google Cloud Platform
NICE Actimize X-Sight
Oracle Cloud Infrastructure
Verint Predictive Modeling
Verizon Cloud
Integrations
Avaya Cloud Office
Calabrio Quality Management
Continuum PSA
Genesys Cloud CX
Google Cloud Platform
NICE Actimize X-Sight
Oracle Cloud Infrastructure
Verint Predictive Modeling
Verizon Cloud
Pricing Details
$1500
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EthOS
Country
United States
Website
www.ethosapp.com
Vendor Details
Company Name
ethosIQ
Founded
2009
Country
United States
Website
www.ethosiq.com/customer-engagement-platform/
Product Features
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content