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Description
In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.
Description
Organize, oversee, and track every work order across all properties while ensuring a safe and healthy atmosphere. Provide your service technicians and vendors with a maintenance application they find enjoyable to use, while also giving your residents reassurance. Equip property managers with a unified source of accurate, real-time information regarding maintenance activities, team performance, and resident satisfaction levels. With ServusConnect's automation, onsite personnel can save around 20 hours each week that would otherwise be spent on administrative tasks like paperwork, data entry, and following up with residents. In today's world, where your home serves as your refuge, discover how ServusConnect is enhancing safety for residents now and in the future. Remove any confusion regarding service statuses by gaining a comprehensive overview of ongoing service requests, actions undertaken, overdue tasks, make-ready projects, and much more. By utilizing a detailed digital perspective of service locations, request severity, and assigned personnel, you can reduce expenses and increase the number of jobs completed by effectively prioritizing property maintenance requests. This innovative approach not only streamlines operations but also fosters stronger connections between property managers and residents.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govservice/oneview/
Vendor Details
Company Name
ServusConnect
Founded
2014
Country
United States
Website
www.servusconnect.com
Product Features
Product Features
Lease Management
Billing & Invoicing
Commercial Leases
Contact Management
Landlord Database
Lease Classification
Portfolio Management
Property Management
Residential Leases
Retail Leases
Sublease Management
Tenant Database
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management