Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
IBM InfoSphere® Optim™ Data Privacy offers a comprehensive suite of tools designed to effectively mask sensitive information in non-production settings like development, testing, quality assurance, or training. This singular solution employs various transformation methods to replace sensitive data with realistic, fully functional masked alternatives, ensuring the confidentiality of critical information. Techniques for masking include using substrings, arithmetic expressions, generating random or sequential numbers, manipulating dates, and concatenating data elements. The advanced masking capabilities maintain contextually appropriate formats that closely resemble the original data. Users can apply an array of masking techniques on demand to safeguard personally identifiable information and sensitive corporate data within applications, databases, and reports. By utilizing these data masking features, organizations can mitigate the risk of data misuse by obscuring, privatizing, and protecting personal information circulated in non-production environments, thereby enhancing data security and compliance. Ultimately, this solution empowers businesses to navigate privacy challenges while maintaining the integrity of their operational processes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amdocs Customer Experience Suite
Hadoop
IBM Cloud
IBM Db2
IBM InfoSphere Optim
IBM Informix
JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle Siebel CRM
SQL Server
Integrations
Amdocs Customer Experience Suite
Hadoop
IBM Cloud
IBM Db2
IBM InfoSphere Optim
IBM Informix
JD Edwards EnterpriseOne
Oracle PeopleSoft
Oracle Siebel CRM
SQL Server
Pricing Details
$41.70 organization/per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/il-en/products/infosphere-optim-data-privacy
Product Features
GDPR Compliance
Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification
Product Features
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification