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Description
Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.
Description
Transform Facebook interactions into sales seamlessly with automated Shopify invoices, adjustable cart hold periods, waitlists, overlays, and barcode scanning features. This system integrates effortlessly with both your Facebook page and group! Customers can complete their purchases on your Shopify store, with draft orders generated for each invoice, eliminating the hassle of managing a separate sales, invoicing, and inventory system. With a simple comment, shoppers can check out in under a minute! They won’t need to register for an additional platform, as they can easily view their carts and finalize purchases directly on your Shopify site. The settings are user-friendly and require no training; simply link your Facebook page and group to get started. We even assign numbers to all your products, allowing you to begin selling right away. Clearly instruct your shoppers on what to comment, and showcase prices, images, and availability of items including stock status. You can dynamically refresh overlays by scanning products, providing an interactive experience during live sessions as you highlight items your customers are interested in. Additionally, give your shoppers a designated timeframe to complete their purchases, creating a sense of urgency and excitement. This innovative approach not only streamlines the sales process but also enhances customer engagement.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HERO
Founded
2015
Country
United States
Website
www.usehero.com
Vendor Details
Company Name
SoldLive
Country
United States
Website
getsoldlive.com