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ease
features
design
support

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Description

When a business is classified as high risk, it necessitates a credit card processor that possesses a deep understanding of the specific industry in which it operates. At High Risk Solutions, we specialize in optimizing your high-risk merchant account to maximize efficiency and minimize costs. Our services cater to all legal varieties of high-risk business types, emphasizing the importance of obtaining a merchant account for every high-risk entity. With our tailored high-risk services, companies can seamlessly accept credit card transactions and various payment methods for their offerings. Since conventional merchant services are often unavailable to high-risk businesses, we concentrate exclusively on providing effective high-risk solutions. Traditional payment processors face restrictions and are prohibited from handling credit card transactions due to the policies of their sponsoring banks. Additionally, each provider of high-risk merchant services must be affiliated with a sponsoring bank to operate as a payment processor, which underscores the necessity for specialized knowledge in this area. Ultimately, our goal is to empower high-risk businesses to thrive in a challenging financial landscape.

Description

NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem. At its core are three integrated tools: Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting. ScanX – A risk assessment engine for KYC, KYB, and AML compliance. MonitorX – Continuous monitoring that provides real-time oversight of merchant risk. Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter. Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces. Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign
Apple Pay
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
PayPal
Refold
Samsung Pay
Zapier

Integrations

Adobe Acrobat Sign
Apple Pay
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
PayPal
Refold
Samsung Pay
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1,499 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

High Risk Solutions

Country

United States

Website

www.highrisksolutions.com

Vendor Details

Company Name

NMI

Country

United States

Website

www.nmi.com/products/merchant-relationship-management/

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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