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Description
IDS Next offers a comprehensive, cloud-native ERP solution tailored specifically for the hospitality sector, encompassing hotels, resorts, restaurants, wellness centers, banquet spaces, and various leisure facilities. This all-in-one platform integrates essential modules such as front office operations, point of sale systems, housekeeping management, central procurement, reservations, finance, mobile guest services, and membership management into a single, robust enterprise solution. It is designed for scalable implementations, enabling real-time data access, AI-enhanced workflows, and seamless integration between front and back-office functions. Prioritizing operational efficiency and improved guest satisfaction, IDS Next employs a mobile-first SaaS architecture, accommodates multi-property and multi-module setups, and collaborates with over 350 technology partners worldwide to provide cutting-edge hospitality solutions. Additionally, the platform features multilingual, round-the-clock technical support available across different time zones, thereby ensuring flexible deployment options to meet diverse operational needs. This commitment to innovation and customer service positions IDS Next as a leader in the hospitality technology landscape.
Description
OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.
API Access
Has API
API Access
Has API
Integrations
ClearTax
FX Housekeeping
FX POS
FortuneNext
Hotel Spider
Incedo Lighthouse
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Perium
Integrations
ClearTax
FX Housekeeping
FX POS
FortuneNext
Hotel Spider
Incedo Lighthouse
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Perium
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IDS Next
Founded
1987
Country
India
Website
idsnext.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/hospitality/products/opera-central/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
