Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MachPanel serves as a comprehensive Multi-Cloud Service Orchestration and Delivery Platform designed for Telcos, Hosting Providers, and Enterprises. This platform facilitates the aggregation, provisioning, automation, billing, and support of Microsoft Cloud and on-premises enterprise applications via a robust, fully responsive, and user-friendly web interface. By streamlining processes, it presents a remarkable chance to automate and expand Microsoft Cloud businesses, simplifying billing ownership and control for both Direct and Indirect CSP partners. Additionally, MachPanel empowers Microsoft CSP Direct Partners to effectively showcase, bundle, and market their Office 365 and Microsoft Azure services through a personalized white-labeled marketplace, ensuring success through thorough automation. Furthermore, it is recognized as a Microsoft Validated Multi-tenant Control Panel for Exchange, compatible with all versions of Microsoft Exchange, Skype for Business, Dynamics 365, SharePoint, Hyper-V, Windows Web Hosting, and Active Directory Synchronization, making it an essential tool for businesses looking to enhance their cloud service offerings. Its extensive capabilities not only streamline operations but also provide partners with a competitive edge in the rapidly evolving cloud landscape.

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Skype

Integrations

Active Directory
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Skype

Pricing Details

$100 per month
Free Trial
Free Version

Pricing Details

$49 user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MachSol

Country

United States

Website

www.machsol.com

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Alternatives

Nerdio Reviews

Nerdio

Adar

Alternatives

Azure Arc Reviews

Azure Arc

Microsoft