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Description
The Merchant Management Platform serves as a comprehensive solution tailored for acquiring banks and financial institutions to oversee the entire merchant lifecycle, encompassing everything from onboarding and configuration to hierarchy oversight, settlements, reconciliation, and dispute resolution. This platform facilitates merchant services in both physical retail locations and digital environments such as apps, allowing banks to efficiently manage dynamic routing, settlement flows, service fees, and merchant-specific parameters. It features user-friendly portals for both merchants and sub-merchants, offering capabilities such as self-onboarding, transaction monitoring, QR code generation, refund processing, alert notifications, and real-time fund transfers. With a variety of acquiring interfaces available—including mobile, web, kiosk, POS, PC-POS, and APIs—and support for diverse transaction methods and identities like cards, mobile devices, virtual addresses, national ID, QR codes, bulk payments, and H2H transactions, this platform empowers banks to onboard a greater number of merchants while keeping operational costs low. Additionally, its robust management information systems and reporting functions ensure that banks have access to critical insights, further enhancing their operational efficiency.
Description
FORUM stands out as a prominent provider of Alternative Dispute Resolution (ADR) services, focusing on arbitration, mediation, and online dispute resolution (ODR) through its innovative platform known as SettlementIQ. This entirely online system is crafted to enhance the dispute resolution experience by minimizing administrative expenses while optimizing the potential for settlements or payments. SettlementIQ encompasses a range of dispute resolution techniques, such as blind bidding, direct online negotiations, and neutral assistance, all carried out in a secure digital setting. The platform allows for seamless integration with arbitrators, mediators, or experts, tailored to meet the unique needs of each dispute. Its advantages are particularly pronounced in sectors like insurance, debt recovery, business-to-business transactions, and general ADR, offering a more streamlined and economical alternative to conventional dispute resolution methods. Furthermore, the adaptability of SettlementIQ ensures that it can cater to a wide variety of disputes, making it a versatile tool in the field of conflict resolution.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mindgate Solutions
Founded
2008
Country
India
Website
www.mindgate.solutions/product/retail-payments/merchant-management/
Vendor Details
Company Name
FORUM
Founded
1986
Country
United States
Website
www.adrforum.com/adr-services/online-dispute-resolution