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Description
Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.
Description
TVM offers advanced high definition visuals, smart video noise reduction, and a beauty filter designed to enhance your appearance. Additionally, it incorporates AI-driven speech enhancement along with high-fidelity audio processing to effectively reduce background noise. Attendees can effortlessly join meetings on various devices such as mobile phones, PCs, and tablets, ensuring a smooth conferencing experience across different platforms. The platform also allows integration with native calendar apps, providing users with easy access to their scheduled meetings and timely reminders. Furthermore, TVM supports real-time screen sharing on both PCs and mobile devices, enhancing the clarity and effectiveness of presentations and communications. To protect sensitive information, it includes a watermark feature for added data security. Moreover, instant text messaging is available to help facilitate discussions without interrupting ongoing meetings, making collaboration even more efficient. The combination of these features ensures a comprehensive and user-friendly experience for all participants.
API Access
Has API
API Access
Has API
Integrations
Bika.ai
Geode
Tencent Cloud
Vibe Interactive Whiteboard
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoliCall
Founded
2006
Country
Israel
Website
solicall.com/noise-firewall/
Vendor Details
Company Name
Tencent
Founded
2013
Country
China
Website
intl.cloud.tencent.com/product/tvm
Product Features
Product Features
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard