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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Say goodbye to the frustrating manual reports and spreadsheets — with the OKR Board for Salesforce by Oboard. With this Salesforce OKR plugin you can set, track, and manage all your OKRs directly within Salesforce. It's user friendly, fully customizable, and very intuitive — perfect for thought leaders implementing the OKR framework for their teams. OKR Board for Salesforce seamlessly integrates OKRs into the Salesforce ecosystem, providing an efficient way to align your company towards a common goal while monitoring everyone's progress. In addition OKR Board for Salesforce offers: ✅ Extreme customization options and advanced security features; ✅ Real-time Dashboard to monitor different intervals and teams; ✅ Customizable OKR levels, weights and breakdowns; ✅ Public API to share data with visualization software. Apart from OKR management, OKR Board also provides reporting and analytics tools with a real-time Dashboard that can be set to show any intervals or teams. This data can be easily exported into third-party visualization tools or presented as an executive report with a shareable link. The cost for OKR Board is $10 per user per month, with a 30-day trial available that requires no credit card.

Description

Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Facebook

Integrations

Salesforce
Facebook

Pricing Details

$10.00
Free Trial
Free Version

Pricing Details

$300 per 1,000 responses
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oboard

Founded

2018

Country

Germany

Website

oboard.io

Vendor Details

Company Name

Salesforce

Country

United States

Website

www.salesforce.com/products/platform/products/feedback-management/

Product Features

OKR

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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