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Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
Description
Enhance your guests' experience by enabling them to secure the best rates through direct bookings on your website with the Optima Smart web booking engine. The streamlined management of prices, inventory, and restrictions related to OTAs has never been easier. This ease of use also applies to other essential functions such as room upgrades and payment processing. Our analysis of customer revenue trends shows that every new client using Optima has experienced sustained revenue growth over time. We provide tailored solutions that cater to your specific needs, whether you manage a small hotel, belong to a larger hotel chain, or operate an apartment or guest house. Our dedicated support and development teams are committed to offering the most effective software solutions, ensuring you receive assistance every step of the way. With all our implementation and training staff having backgrounds in hospitality, we understand your challenges firsthand. We are here to help you concentrate on what truly matters: delivering an exceptional experience to your guests while we handle the technical details. By partnering with us, you can elevate your property management to the next level and foster a welcoming environment for all visitors.
API Access
Has API
API Access
Has API
Pricing Details
$2000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
www.silverbyte.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management