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Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
Description
The system is seamlessly incorporated into the hotel's website, ensuring that the availability of rooms is consistently synchronized with the booking engine while also facilitating the automatic downloading of reservations. The Sistem Otel PMS maintains the integrity of financial transactions by prohibiting deletions, allowing only for cancellation or reversal entries, which enhances the software's reliability at all times. All significant transactions are meticulously logged, with any modifications or cancellations documented, including timestamps and user identifiers. Central Integration actively monitors the main system, documenting phone calls with comprehensive logs. Furthermore, guest identification information is automatically submitted to local authorities, covering both police and gendarmerie requirements. During check-in, room keys are generated automatically and canceled upon check-out, ensuring a smooth process for guests. All financial activities can be reported, and the Channel Manager is fully integrated, allowing availability updates across various channels while automatically retrieving reservations. This integration not only streamlines operations but also enhances the overall guest experience by ensuring that all processes are efficient and well-documented.
API Access
Has API
API Access
Has API
Integrations
trivago
Pricing Details
$2000 one-time payment
Free Trial
Free Version
Pricing Details
$10.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Vendor Details
Company Name
Arpies Yazilim
Founded
2005
Country
Turkey
Website
www.sistemhotelsoftware.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
