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Average Ratings 9,144 Ratings

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ease
features
design
support

Description

Plum Voice stands out as a top independent provider of interactive voice response (IVR) systems in the industry. This company equips telecommunications providers globally with its all-encompassing Cloud IVR solution. Known for its reliability, adaptability, and security, the Plum Voice Cloud IVR empowers users to automate and manage essential business functions or customer interactions via phone, all while eliminating the complexities associated with telephony infrastructure. Additionally, the solution meets HIPAA and PCI-DSS level 1 compliance standards, ensuring that users can confidently manage sensitive medical and financial data. With such robust features, Plum Voice continues to lead the charge in innovative voice response technology.

Description

iPlum is a mobile first solution for business professionals. The solution provides a separate line with calling, texting and phone system features on your mobile for individuals or an enterprise. iPlum works on your existing smartphone without changing carriers. It is simple to use, backed with enterprise security controls. The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees. Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. You can get a prompt response to your calls and texts during business hours. A centralized portal helps you organize your team. Manage iPlum users from different profiles and permissions through a corporate account. You can show your customers that you care by automatically sending business

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Unremot

Integrations

Salesforce
Unremot

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$8.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

The Plum Group

Founded

2000

Country

United States

Website

www.plumvoice.com

Vendor Details

Company Name

iPlum

Founded

2016

Country

United States

Website

iplum.com

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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