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Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
Description
Business owners understand that having a live operator available to answer phone calls at any hour, every day of the year – 24/7 – creates a strong, favorable impression on their customers. The operators at TeleRep are not only well-trained but also seasoned professionals who appreciate the significance of their role. When a potential customer makes a call, they will be welcomed by a cheerful and attentive representative who is capable of addressing inquiries, forwarding messages, and scheduling appointments. At TeleRep, we ensure that our operators utilize specialized software for every piece of information received, which guarantees safety, security, and prevents any details from being misplaced. The commitment to excellent customer service is evident in every interaction, fostering trust and reliability in the business relationship.
API Access
Has API
API Access
Has API
Integrations
Advanced Email Parser
Amazon Q
Cline
Codeanywhere
Contrast Security
Coverity Static Analysis
Dash
E6 TRITIUM
Flawnter
Fuzzapi
Integrations
Advanced Email Parser
Amazon Q
Cline
Codeanywhere
Contrast Security
Coverity Static Analysis
Dash
E6 TRITIUM
Flawnter
Fuzzapi
Pricing Details
$349 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Vendor Details
Company Name
TeleRep
Founded
1976
Country
United States
Website
www.telerep.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
