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Average Ratings 220 Ratings

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support

Description

The Smart Elpis electronic registry facilitates the digital transformation and automation of complex documentation processes within your organization. With this solution, all incoming documents can be seamlessly integrated into the registry and archive, while distribution and internal delivery are handled automatically. A key benefit of this application is its ability to enhance operational efficiency and security through the conversion of documents into organized records. Furthermore, it is user-friendly and adheres to legal standards. By digitizing documents, the likelihood of sorting errors is significantly diminished. Additionally, it minimizes the risk of losing documents, cuts down on copying and printing expenses, and accelerates the time taken to receive and process items. The search process becomes much more efficient, and you can effectively manage the protection of your confidential information while streamlining your overall workflow. This comprehensive approach not only saves time but also fosters a more secure environment for handling sensitive documentation.

Description

SuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Guardz
Hudu
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Business Access
TeamViewer
Xero

Integrations

Guardz
Hudu
Konnectify
QuickBooks Online
ScalePad Lifecycle Manager
Splashtop Business Access
TeamViewer
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79/tech/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Smart

Founded

2000

Country

Serbia

Website

www.smart.rs/en/electronic-registry-elpis/

Vendor Details

Company Name

SuperOps

Founded

2020

Country

United States

Website

www.superops.com

Product Features

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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Alternatives

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