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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

eStoreCheck is an AI-powered digital shelf monitoring platform. It provides enhanced, predictive analytics for online retailers. It provides timely, complete category insights with dynamic benchmarking and unrivalled scaling across 1000s of online retailers in some of the largest e-commerce markets. It helps you identify gaps in the digital shelf, prioritize actions, measure performance, and create winning strategies. eStoreCheck helps you to focus your internal attention on key e-commerce KPIs such as Availability, Content and Price & Promotions. Search Performance, Ratings & Reviews, Search Performance, Search Performance, Ratings & Reviews, and Search Performance. It integrates with eStoreContent to allow for automated content deployment across multiple ecommerce sites and online marketplaces.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk
Chatra
Continually
Crisp
Customerly
Dashly
Freshchat
Gist
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Wix Answers
Zendesk
eStoreContent
tawk.to

Integrations

Abhisi Help Desk
Chatra
Continually
Crisp
Customerly
Dashly
Freshchat
Gist
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot CRM
HubSpot Customer Platform
Intercom
Kayako
Wix Answers
Zendesk
eStoreContent
tawk.to

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

eStoreMedia

Founded

2009

Country

United Kingdom

Website

www.estoremedia.com/estorecheck

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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