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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
eStoreCheck is an AI-powered digital shelf monitoring platform. It provides enhanced, predictive analytics for online retailers. It provides timely, complete category insights with dynamic benchmarking and unrivalled scaling across 1000s of online retailers in some of the largest e-commerce markets. It helps you identify gaps in the digital shelf, prioritize actions, measure performance, and create winning strategies. eStoreCheck helps you to focus your internal attention on key e-commerce KPIs such as Availability, Content and Price & Promotions. Search Performance, Ratings & Reviews, Search Performance, Search Performance, Ratings & Reviews, and Search Performance. It integrates with eStoreContent to allow for automated content deployment across multiple ecommerce sites and online marketplaces.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chatra
Continually
Crisp
Customerly
Dashly
Freshchat
Gist
Gorgias
Groove
Integrations
Abhisi Help Desk
Chatra
Continually
Crisp
Customerly
Dashly
Freshchat
Gist
Gorgias
Groove
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
eStoreMedia
Founded
2009
Country
United Kingdom
Website
www.estoremedia.com/estorecheck
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management