Bird Description

Bird, previously known as MessageBird, represents the future of CRM tailored for Marketing, Sales, and Payments, facilitating more than 5 trillion messages each year across platforms like Email, SMS, and WhatsApp. Top brands efficiently enhance their growth through Bird by engaging in tailored interactions across these channels.

Innovative organizations around the globe utilize Bird's robust applications and APIs to create effective communication solutions. Start your journey today and connect with your customers seamlessly across various channels, catering to diverse use cases regardless of location. You can send marketing messages, push notifications, order confirmations, delivery updates, and much more. If operational challenges are hindering your growth, leverage automated conversations and workflows to gather essential information upfront, minimize manual tasks, establish self-service options, and direct chats to the appropriate agents. With our dependable, auto-scaling APIs, you can quickly get started with extensive documentation, comprehensive API references, and user-friendly SDKs at your disposal. Experience the power of streamlined communication and watch your business thrive.

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Pricing

Pricing Starts At:
$45 per month
Free Version:
Yes

Integrations

API:
Yes, Bird has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Bird
Year Founded:
2011
Headquarters:
Netherlands
Website:
bird.com

Media

Bird Screenshot 1
Bird Screenshot 1 Bird Screenshot 2 Bird Screenshot 3
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

Bird Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Verification Software

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Email Deliverability Software

DMARC Analytics
Deliverability Alerts
Deliverability Reporting
Email Address Verification
Email Content Testing
Email Previewing
IP Blacklist Monitoring
Inbox Placement Testing
Reputation Reporting

Bird Lists

Bird User Reviews

Write a Review
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful Customer Interaction tool

    Edited: Jul 20 2020

    Summary: MessageBird is a powerful customer service solution. It offers great live chat, SMS, and WhatsApp channels for customer service and digital marketing. It delivers intuitive communication interaction with no efforts.

    Positive: It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

    Negative: It worked great for me. Nothing to share about the con.

    Read More...
  • Name: Boris G.
    Job Title: Head of online
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Buggy useless

    Date: Sep 05 2025

    Summary: Awful, signed contract and over the course of a month logged dozens of bugs and issues that were not resolved

    Positive: The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions

    Negative: Super buggy, useless support. Both email and sms went to spam

    Read More...
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