FastPass IVM Description

Workforce Identity Verification for the IT Service Desk: FastPass Identity Verification Manager (IVM)

FastPass IVM is a vital IT security tool, especially for CISOs. It enhances help desk security by using advanced user identification verification. It uses dynamic data and multifaceted authentication methods. It integrates seamlessly with ServiceNow to ensure robust protection against identity fraud. IVM is customizable and easy to implement. It reduces the risk of data breaches by reducing the cost.

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Pricing

Pricing Starts At:
$0.20/user/month

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
FastPassCorp
Year Founded:
2002
Headquarters:
Denmark
Website:
fastpasscorp.com
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Media

Play Video Proofing user with OKTA Push: This screenshot show the Service Desk Agent in progress of proofing the end-user. Proofing user with Phone Number Other Identity Proofing Methods Asking the User to connect if possible
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Product Details

Platforms
Web-Based
On-Premises

FastPass IVM Features and Options

FastPass IVM User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: CISO
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Saving time and getting a more secure Service Desk

    Edited: Feb 02 2026

    Summary: Really happy that we are not much more secure and faster at the same time. We changed the default integration to ServiceNow as we are now doing IDV on every call to the service desk.

    Positive: Really happy about the ability to handle users different per user group or action. This enables us to have one clear operational path through different Service desk Agents, some internal and some external. It is actually faster the the agents, and they are really happy about using it also!

    Negative: It is hard to configure the advanced options but then again very configurable so.

    Read More...
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