Fiwit Description
Stop wasting your time managing internal IT with complicated solutions that don't work. Fiwit is the best IT software you could ever imagine.
Too many screens and phones? Our IT asset management solution will help you tidy up all your devices.
Make your colleagues happy. Give your colleagues the IT service they need. Don't leave your internal IT issues hanging with our integrated helpdesk software. Be organized.
Fiwit Alternatives
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Freshservice
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Serviceaide
Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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ScreenMeet
ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Pricing
Pricing Starts At:
0$/user/month
Pricing Information:
Free - For SMBs
Premium - For medium businesses
Enterprise - For custom needs
Premium - For medium businesses
Enterprise - For custom needs
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Fiwit
Headquarters:
Belgium
Website:
fiwit.io
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
Fiwit Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Service Software
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Management Software
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Server Management Software
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Fiwit User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Simple, but does the job Date: Mar 24 2020
Summary: Good IT asset management software for small business, simple and easy to use. Lacking a few features, but, product is evolving fast.
Positive: - Easy to use
- Works on mobile
- Not very expensiveNegative: - No so many features
Read More...
- Design is good, but not fancy
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