Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
Learn more
Google Cloud Speech-to-Text
An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
Learn more
Dialogflow
Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.
Learn more
Voice Synth
Voice Synth is an advanced live instrument that allows users to generate remarkable voices, choirs, rhythms, sounds, and immersive soundscapes based on their individual vocal input. Users can engage with the device by speaking, singing, humming, or beatboxing into the microphone, enabling them to instantly manipulate their voice into numerous variations, including that of a baby, a tenor, a pop star enhanced with AutoPitch, or even a robot reminiscent of Cylon or Dalek. Moreover, it can emulate a range of choirs, from church harmonies to close-knit vocal ensembles, as well as mimic different animals, from birds to dogs and lions, along with musical instruments like organs, guitars, and vibrant bass sounds to percussion. The application comes equipped with over 200 factory presets, providing a solid foundation for creativity. Users can choose between two distinct play modes: live mode for real-time expression and sampler mode for playback of recorded sounds. The vocoder within the app offers three unique voice modes—natural, robot, and breath—while the Vocoder Designer empowers users to create personalized vocoders using four oscillators and various synthesis tools. Additional functionalities include a pitch tracker, formant shifter, pitch and scale shifter, classic effects, and stroboscopic vocoder gating, making it a versatile tool for any music enthusiast or professional. With its expansive range of features, Voice Synth truly stands out as an innovative solution for transforming vocal creativity.
Learn more
